(Revised 01/01/04 ML2893)
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IM 5319
All claims must be handled in one of the following three categories and claim codes on OVCA are listed:
- An overissuance must be handled as an inadvertent household error claim when the household unintentionally failed to report or provide information. (CL)
All errors pending IPV/court order decision must be established as an inadvertent household error claim until a signed decision is received.
- An overissuance must be handled as an administrative error claim when the worker failed to take action on information reported or provided by the household. (AG)
- An overissuance must be handled as a IPV claim only if an administrative disqualification hearing official or a court has determined that an individual committed an IPV or when an individual signs a deferred adjudication disqualification consent agreement. (FR)
A claim must be handled as an inadvertent household error until a signed decision is received.
